PM29577: TM1TOP FREEZING UP AND NOT REGISTERING PROPERLY IN THE LOG FILE

APAR status

• Closed as program error.

Error description

• When there is a high load on the Tm1 server - where you have
  multiple users performing various tasks which produces a lot of
  stress on the Tm1 server...Tm1top seems to under perform or not
  capture all the events in the time frame specified in the
  tm1p.ini file.   Customer feels that tm1top should not lock up
  or should be completely available during such stress loads so
  they can be able to cancel threads.??
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos TM1 9.5.1 FP1 or Upgrade to IBM Cognos *
  * TM1 9.5.2 FP1 or Upgrade to IBM Cognos TM1 10.1.0            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TM1 API

• Fixed component ID

  5724W49AP

Applicable component levels

• R951 PSN

     UP