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PM27560: Documentation correction: DOORS 9.3 Help doesn't include registry location for Windows 7-64 Bit OS

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APAR status

  • Closed as program error.

Error description

  • Its mentioned in the DOORS 9.3 'Configuring ? Configuring the
    registry and using command-line switches for the Rational DOORS
    client ? Registry settings' Help section that the default path
    to the Rational DOORS registry entry is:
    HKEY_LOCAL_MACHINE\SOFTWARE\Telelogic\DOORS.
    
    However, if the Client is installed on a Windows 7 64 Bit
    Operating System machine, the default path to DOORS registry
    entry would be
    'HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\DOORS'.
    
    This information needs to be updated in the DOORS 9.3 Help.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Its mentioned in the DOORS 9.3 'Configuring ? Configuring
    the registry and using command-line switches for the
    Rational DOORS client ? Registry settings' Help section that
    the default path to the Rational DOORS registry entry is:
    HKEY_LOCAL_MACHINE\SOFTWARE\Telelogic\DOORS.
    
    However, if the Client is installed on a Windows 7 64 Bit
    Operating System machine, the default path to DOORS registry
    entry would be
    'HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\DOORS'.
    

Problem conclusion

  • The documentation has been updated to reflect the default
    path when installed on a Windows 7 64 bit machine
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM27560

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-11-25

  • Closed date

    2011-03-31

  • Last modified date

    2011-03-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.3","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
01 May 2020