IBM Support

PM25284: Registry is not populated when installin Rhapsody on 64-bit Windows 7 system.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When a user installs Rhapsody 7.5.2.1 onto a 64-bit Windows 7
    system the following regisrty is not populated.
    
    HKEY_LOCAL_MACHINE\SOFTWARE\Telelogic\Telelogic Rhapsody
    ReporterPLUS 7.5.2\Settings
    Its value should be the reporter plus exe path such as;
    L:\Program Files\IBM\Rational\Rhapsody\7.5.2\reporterplus
    
    
    If this registry entry is not assigned the user receives the
    following error when they right-click and try to generate a
    report from a DoDAF project in Rhapsody.
    
    
    Client opened their support case because they receive the error:
    Rhapsody DoDAF Pack
    Registry ReporterPLUS is not
    installed on this system - Exiting.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Registry is not populated when installin Rhapsody on 64-bit
    Windows 7 system.
    

Problem conclusion

  • Fixed in 7.5.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM25284

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    752

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-10-26

  • Closed date

    2010-12-18

  • Last modified date

    2010-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R752 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7P9W","label":"Rational Rhapsody"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
18 December 2010