PM23835: "RSV-SRV-0042" error when running a portal report a second time.

APAR status

• Closed as program error.

Error description

• Customer is using a Safe Mode viewer portlet to view a
  relatively complex report (contains multiple dimensional
  prompts, with javascript).  The report runs fine in RS or
  directly in a viewer.  ??When the report is initially run on the
  portal page, there are no errors.  If we leave the portal page,
  then launch it again, the report comes up immediately (it
  doesn't look like it's re-executing), and if we attempt to
  change the value of the tree prompt, we are given the above
  error.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users of this report                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.1 Refresh     *
  * Pack 1 or Upgrade to IBM Cognos 8 Business Intelligence      *
  * 8.4.1 Fix Pack 4                                             *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI COG VIE

• Fixed component ID

  5724W12CV

Applicable component levels

• RA11 PSN

     UP