APAR status
Closed as program error.
Error description
Note: PM27451 supersedes this fix. If home substitution is enabled, following a public URL as an authenticated user results in a blank browser window showing an HTTP 404 error only. There are no related exceptions in SystemOut.log or SystemErr.log. If engine traces are enabled (com.ibm.wps.engine.*=fine) the following exception can be found in trace.log: com.ibm.wps.engine.Servlet handleException An exception occurred while processing the request. com.ibm.portal.state.phases.exceptions .PhaseException:EJPEI0105E: An error occurred during the rendering in phase com.ibm.wps.engine.phases .WPRenderPhase@a110a11. at com.ibm.wps.engine.phases.WPRenderPhase .processRendering(WPRenderPhase.java:524) at com.ibm.wps.engine.phases.WPBaseRenderPhase .execute(WPBaseRenderPhase.java:194) at com.ibm.wps.state.phases.AbstractRenderPhase .next(AbstractRenderPhase.java:106) at com.ibm.wps.engine.phases.WPAbstractRenderPhase .next(WPAbstractRenderPhase.java:97) at com.ibm.wps.engine.Servlet.callPortal(Servlet.java:860) at com.ibm.wps.engine.Servlet.doGet(Servlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet .java:743) at com.ibm.wps.engine.Servlet.doFilter(Servlet.java:1257) at com.ibm.wps.resolver.servlet.ContentHandlerCleanup .doFilter(ContentHandlerCleanup.java:648) at com.ibm.wps.resolver.servlet.AbstractFilter .doFilter(AbstractFilter.java:93) at com.ibm.wps.engine.Servlet.service(Servlet.java:1248) at com.ibm.ws.webcontainer.servlet.ServletWrapper .service(ServletWrapper.java:1146) [...] at com.ibm.ws.tcp.channel.impl.WorkQueueManager .attemptIO(WorkQueueManager.java:606) at com.ibm.ws.tcp.channel.impl.WorkQueueManager .workerRun(WorkQueueManager.java:979) at com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker .run(WorkQueueManager.java:1064) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool .java:1497) Caused by: java.lang.NullPointerException at com.ibm.wps.engine.phases.WPRenderPhase .getThemeTemplate(WPRenderPhase.java:186) at com.ibm.wps.engine.phases.WPRenderPhase .processRendering(WPRenderPhase.java:490) ... 47 more This error only occurs, if APAR PM11802 is applied. This APAR is part of cumulative fixes 06, 07 and 08.
Local fix
Remove PM11802 (e.g. uninstall CF06, CF07 or CF08)
Problem summary
If home substitution is enabled, following a public URL as an authenticated user results in a blank browser window showing an HTTP 404 error only. There are no related exceptions in SystemOut.log or SystemErr.log. If engine traces are enabled (com.ibm.wps.engine.*=fine) the following exception can be found in trace.log: com.ibm.wps.engine.Servlet handleException An exception occurred while processing the request. com.ibm.portal.state.phases.exceptions .PhaseException:EJPEI0105E: An error occurred during the rendering in phase com.ibm.wps.engine.phases .WPRenderPhase@a110a11. This error only occurs if APAR PM11802 is applied. This APAR is part of cumulative fixes 06, 07, and 08.
Problem conclusion
The implementation of PM11802 has been extended to also cover the failing code path. Failing Module(s): Authorization/Authentication (login/logout) Affected Users: All users Version Information: PM22540 is part of Cumulative Fix 09 for Portal 6.1.0.3 / 6.1.5.0: http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde r?apar=PM22177&productid=WebSphere%20Portal&brandid=5 as well as part of Cumulative Fix 09 for Portal 6.1.0.4 / 6.1.5.1: http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde r?apar=PM22188&productid=WebSphere%20Portal&brandid=5 Manuel Steps: None Platform Specific: This fix applies to all platforms.
Temporary fix
Comments
APAR Information
APAR number
PM22540
Reported component name
WEBSPHERE PORTA
Reported component ID
5724E7600
Reported release
61C
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-09-15
Closed date
2010-10-19
Last modified date
2011-05-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE PORTA
Fixed component ID
5724E7600
Applicable component levels
R615 PSY
UP
R61C PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHRKX","label":"WebSphere Portal"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1.0.3","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
20 December 2021