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PM22540: HTTP 404 WHEN FOLLOWING A PUBLIC URL AS LOGGED-IN USER - HOME SU BSTITUTION ENABLED

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Note: PM27451 supersedes this fix.
    
    
    
    If home substitution is enabled, following a public URL as an
    authenticated user results in a blank browser window showing an
    HTTP 404 error only.
    
    There are no related exceptions in SystemOut.log or
    SystemErr.log.
    
    If engine traces are enabled (com.ibm.wps.engine.*=fine) the
    following exception can be found in trace.log:
    
    com.ibm.wps.engine.Servlet handleException An exception
    occurred while processing the request.
    
    com.ibm.portal.state.phases.exceptions
    .PhaseException:EJPEI0105E: An error occurred during the
    rendering in phase com.ibm.wps.engine.phases
    .WPRenderPhase@a110a11.
    at com.ibm.wps.engine.phases.WPRenderPhase
    .processRendering(WPRenderPhase.java:524)
    at com.ibm.wps.engine.phases.WPBaseRenderPhase
    .execute(WPBaseRenderPhase.java:194)
    at com.ibm.wps.state.phases.AbstractRenderPhase
    .next(AbstractRenderPhase.java:106)
    at com.ibm.wps.engine.phases.WPAbstractRenderPhase
    .next(WPAbstractRenderPhase.java:97)
    at com.ibm.wps.engine.Servlet.callPortal(Servlet.java:860)
    at com.ibm.wps.engine.Servlet.doGet(Servlet.java:617)
    at javax.servlet.http.HttpServlet.service(HttpServlet
    .java:743)
    at com.ibm.wps.engine.Servlet.doFilter(Servlet.java:1257)
    at com.ibm.wps.resolver.servlet.ContentHandlerCleanup
    .doFilter(ContentHandlerCleanup.java:648)
    at com.ibm.wps.resolver.servlet.AbstractFilter
    .doFilter(AbstractFilter.java:93)
    at com.ibm.wps.engine.Servlet.service(Servlet.java:1248)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper
    .service(ServletWrapper.java:1146)
    [...]
    at com.ibm.ws.tcp.channel.impl.WorkQueueManager
    .attemptIO(WorkQueueManager.java:606)
    at com.ibm.ws.tcp.channel.impl.WorkQueueManager
    .workerRun(WorkQueueManager.java:979)
    at com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker
    .run(WorkQueueManager.java:1064)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool
    .java:1497)
    Caused by: java.lang.NullPointerException
    at com.ibm.wps.engine.phases.WPRenderPhase
    .getThemeTemplate(WPRenderPhase.java:186)
    at com.ibm.wps.engine.phases.WPRenderPhase
    .processRendering(WPRenderPhase.java:490)
    ... 47 more
    
    This error only occurs, if APAR PM11802 is applied. This APAR
    is part of cumulative fixes 06, 07 and 08.
    

Local fix

  • Remove PM11802 (e.g. uninstall CF06, CF07 or CF08)
    

Problem summary

  • If home substitution is enabled, following a public URL as an
    authenticated user results in a blank browser window showing an
    HTTP 404 error only.  There are no related exceptions in
    SystemOut.log or SystemErr.log.  If engine traces are enabled
    (com.ibm.wps.engine.*=fine) the following exception can be found
    in trace.log:
    
        com.ibm.wps.engine.Servlet handleException An exception
        occurred while processing the request.
        com.ibm.portal.state.phases.exceptions
        .PhaseException:EJPEI0105E: An error occurred during the
        rendering in phase com.ibm.wps.engine.phases
        .WPRenderPhase@a110a11.
    
    This error only occurs if APAR PM11802 is applied. This APAR
    is part of cumulative fixes 06, 07, and 08.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM22540

  • Reported component name

    WEBSPHERE PORTA

  • Reported component ID

    5724E7600

  • Reported release

    61C

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-09-15

  • Closed date

    2010-10-19

  • Last modified date

    2011-05-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE PORTA

  • Fixed component ID

    5724E7600

Applicable component levels

  • R615 PSY

       UP

  • R61C PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHRKX","label":"WebSphere Portal"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1.0.3","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
20 December 2021