PM22296: Cannot print from My Folders tab

APAR status

• Closed as fixed if next.

Error description

• Metric Studio 8.4.0 with FP1 and Hotsite 52 and 53.
  When the users log on and navigate to the Metric
  Studio Package and       click on My Folders tab with in the
  package to view the metrics that      they own and try to print
  they receive an error.   This is from the log file;   I have
  attached the full cogserver.log file
  172.21.16.75:9300 2892 2010-09-09 09:44:44.662 -5
  Thread-124-         ALPDriver caf 2047 1 Audit.dispatcher.caf
  Request   Failure               SecureErrorId:
  2010-09-09-09:44:44.662-#3  Original Error: 'java.lang.
  NullPointerException'
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RA21 PSN

     UP