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PM20818: Synergy crashes during Sync window sort

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The Synergy client can crash with a URE when resolving work area
    conflicts and sorting on the the 'Is A Product' column in the
    Work Area Conflicts window.  It appears to happen when a marked
    product is modified and a new file has been added to the work
    area.
    
    This occurs in the Synergy client in web-mode as well as
    traditional mode.
    
    These steps will replicate the problem consistently:
    
    1. Modify a project member that is marked as a product.
    2. Add a new file to the project.
    3. Sync the project from the GUI.  In the Work Area Conflict
    window, you should see at least the new file which needs to be
    added and the product that was modified.
    4. If not visible, add the 'Is A Product' column to the Work
    Area Conflict window. Sort on this column by clicking its
    heading.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Synergy crashes during Sync window sort
    

Problem conclusion

  • This problem is fixed in 7.1.0.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM20818

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-08-18

  • Closed date

    2010-09-24

  • Last modified date

    2010-09-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYNERGY

  • Fixed component ID

    5724V66SN

Applicable component levels

  • R710 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
22 December 2020