A fix is available
APAR status
Closed as program error.
Error description
The Synergy client can crash with a URE when resolving work area conflicts and sorting on the the 'Is A Product' column in the Work Area Conflicts window. It appears to happen when a marked product is modified and a new file has been added to the work area. This occurs in the Synergy client in web-mode as well as traditional mode. These steps will replicate the problem consistently: 1. Modify a project member that is marked as a product. 2. Add a new file to the project. 3. Sync the project from the GUI. In the Work Area Conflict window, you should see at least the new file which needs to be added and the product that was modified. 4. If not visible, add the 'Is A Product' column to the Work Area Conflict window. Sort on this column by clicking its heading.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Synergy crashes during Sync window sort
Problem conclusion
This problem is fixed in 7.1.0.2.
Temporary fix
Comments
APAR Information
APAR number
PM20818
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-08-18
Closed date
2010-09-24
Last modified date
2010-09-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R710 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
22 December 2020