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PM18225: Installation issue with multi user shared install of Rational Software Architect Real Time and Rational Team Concert

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APAR status

  • Closed as program error.

Error description

  • Installation issue with multi user shared install of Rational
    Software Architect Real Time Edition and Rational Team Concert.
    
    ---------------------------
    Eclipse
    ---------------------------
    An error has occurred. See the log file
    C:\Documents and
    Settings\jonas\.eclipse\ibm.software.delivery.platform_7.5.0_165
    5873425configuration\1271937694625.log.
    ---------------------------
    OK
    ---------------------------
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When installing Rational Software Architect Real Time
    Edition 7.5.5 and then install Rational Team Concert 2.0.0.2
    on the same package group, an Eclipse error is shown the
    first time a non-admin user starts the product.
    

Problem conclusion

  • Incompatibilities between IBM Installation Manager and the
    Eclipse p2 Updater mechanism cause these kind of errors. The
    incompatibilities were fixed in Rational Software Architect
    Real Time Edition 7.5.5.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM18225

  • Reported component name

    RSA REALTIME

  • Reported component ID

    5724G4701

  • Reported release

    755

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-07-12

  • Closed date

    2010-12-22

  • Last modified date

    2010-12-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RSA REALTIME

  • Fixed component ID

    5724G4701

Applicable component levels

  • R755 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS5JSH","label":"Rational Software Architect RealTime Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.5","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
22 December 2010