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PM13823: NullPointerException during server setup

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Cannot setup Ration Asset Manager due to the following error
message: 'An unexpected error has occurred.'

Exception
javax.faces.el.EvaluationException:
javax.faces.el.EvaluationException: Error getting property
'eeConsumerLicenseAllowed' from bean of type
pagecode.includes.Preferences: java.lang.NullPointerException
?


How to workaround the issue:

User needs to have one of the following license settings.

IBM Rational Asset Manager Enterprise Edition Svr License Key
IBM Rational Asset Manager Enterprise Edition Collaborator
Authorized User License Key
IBM Rational Asset Manager Enterprise Edition Publisher
Authorized User License Key

Or

IBM Rational Asset Manager Enterprise Edition Svr License Key
IBM Rational Asset Manager Enterprise Edition Publisher Floating
License Key
IBM Rational Asset Manager Enterprise Edition Collaborator
Floating License Key

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
The problem is due to an API that is returning null instead
of an empty array when requesting the license feature
information. Need to test for null.

    



Problem conclusion


    

  • Fixed in Rational Asset Manager V7.5

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM13823
    • 

  • Reported component name
    RATL ASSET MGR
    • 

  • Reported component ID
    5724R4200
    • 

  • Reported release
    710
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2010-05-05
    • 

  • Closed date
    2010-09-28
    • 

  • Last modified date
    2010-09-28
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    RATL ASSET MGR
    • 

  • Fixed component ID
    5724R4200
    • 



Applicable component levels


    

  • R710  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            28 September 2010
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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