PM12829: [C8.4.1FP1]INTERMITTENT DPR-ERR-2056/ DPR-ERR-2077 ERROR AND DMP FILE GENERATED

APAR status

• Closed as program error.

Error description

• On the customer environment, intermittent DPR-ERR-2056/
  DPR-ERR-2077 error occurs when running reports (with prompt) and
  dmp file is generated under <c8>\bin folder though
  BIBusTKServerMain.exe consumes only about 150MB memory. ????--
  ??The customer created a test case using Great_Outdoors.mdc.
  ??We could also reproduce the issue in house. ??Please see a
  test case. ????[Environment] ??Customer environment: ??8.4.1FP1,
  Windows 2003 SP1, 2CPU?Xeon X5460 3.16GHz, 2GB RAM ??Support
  environment: ??8.4.1FP1, Windows XP2, 2CPU Intel Core2 CPU
  6600@2,4GHz, 3.5GB RAM ??8.4.1FP1, Windows 2000 SP4, 4CPU Intel
  Pentium 3.00GHz, 2GB RAM ????[Workaround] ??execute the report
  again. ????NOTE:??This has been initially resolved in
  COGCQ00240340 - COGCQ00210764(See the links on Associateed
  Defects tab), but it seems like it has not been fully resolved.
  ??Before, the problem happens in the range of 20-100 loops.
  ??But after applying the fix on COGCQ00240340, the problem seems
  to happen a little longer than it used to be.??It is happening
  now on about 40-100 loops.
  

Local fix

• execute the report again
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 FP3      *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI REPORT

• Fixed component ID

  5724W12RS

Applicable component levels

• R841 PSN

     UP