PM12027: COGNOS OFFICE CONNECTION COULD NOT CONNECT TO COGNOS 8 SERVER THROUGH SITEMINDER

APAR status

• Closed as program error.

Error description

• COC could not connect to Cognos 8 server through Siteminder
  setup.
  
  The server hangs, it does not return Cognos 8 server tree
  folder.
  
  From browser, the Cognos 8 connection works after the first
  loging in thru siteminder then selecting a c8 namespace to login
  again, it will launch the IBM Cognos 8 Welcome page.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos for Microsoft Office 10.1 Refresh Pack *
  * 1                                                            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 GO OFFICE

• Fixed component ID

  5724W12GO

Applicable component levels

• RA11 PSN

     UP