APAR status
Closed as program error.
Error description
CMCache related dumps on server.?? Details from *.dmp files:????? ??????? 38cbfd20 23d0f79a 00000004 00000000 00000001?? CMCacheLib!Cache::OBJECT_IDToPtr+0x144??? [d:\blaring\cm\cm_main\src\cm\src-cpp\cmcachelib\cache.cpp @ 1062]??????? 38cbfda4 23d2813d 2ed0d200 00000004 00000003?? CMCacheLib!Cache::GetObjectIntProperty+0x3a?? [d:\blaring\cm\cm_main\src\cm\src-cpp\cmcachelib\cache.cpp @ 2591]??????? 38cbfdfc 257eb539 2ed0d200 2e8a1284 00000004?? CMCacheLib!Java_com_cognos_cm_store_CMCacheImpl_CMCacheGetClass+ 0x3d??????? [d:\blaring\cm\cm_main\src\cm\src-cpp\cmcachelib\cmcachelib.cpp @ 1056] ?????? WARNING: Frame IP not in any known module. Following frames may be wrong.?????? 38cbfef4 7f0732a4 2ed0d200 00000000 00000000?? <Unloaded_elp.dll>+0x257eb538???? 38cbff4c 7f0738a5 7e7a04f8 7f073220 2ed0d200?? j9vm23!JNI_GetCreatedJavaVMs+0xe924??? 38cbffb8 77e64829 3592e9b8 00000000 00000000?? j9vm23!JNI_GetCreatedJavaVMs+0xef25??? 38cbffec 00000000 7eaf93a3 3592e9b8 00000000?? kernel32!BaseThreadStart+0x34
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 FP2 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM11532
Reported component name
COG8 BI COG CON
Reported component ID
5724W12CC
Reported release
820
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-04-05
Closed date
2010-06-28
Last modified date
2010-06-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI COG CON
Fixed component ID
5724W12CC
Applicable component levels
R841 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
28 June 2010