PM11182: CCM_Server cannot parse hostnames with underscores

IBM Rational Synergy iFix 7.1.0.1.03 for version 7.1.0.1
IBM Rational Synergy Fix Pack (7.1.0.2) for version 7.1.0.1

APAR status

• Closed as program error.

Error description

• Servers that contain underscores within the hostname cannot comp
  lete the installation of Rational Synergy for use with webmode c
  lients.
  
  The initial error you will see from attempting to start a webmod
  e session is:
  
  error: 'Wrong password, please try again'.
  
  The synergy.log will contain the line:
  javax.naming.CommunicationException: null:389 [Root exception is
   java.net.UnknownHostException: null])
  
  this is actually coming from the inability to parse the hostname
   within the system_info.txt file for Rational Directory Server.
  
  Changing the CCM_HOME/etc/system_info.txt settings to use ipaddr
  ess will resolve the connection problem to Rational Directory Se
  rver, but that is incidental.
  
  An attempt to login to the web server as an Admin in order to ad
  d/delete databases from the ccm_server will work, but any attemp
  t to add or remove a database will fail with:
  'Error:  This database is assigned to server http://?hostname?:?
  port?'
  

Local fix

Problem summary

• CCM_Server cannot parse hostnames with underscores.
  

Problem conclusion

• add checks to ccmsrv create and ccmdb
  create/unpack/load/copy commands to give a warning message
  if the server hostname contains underscore.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYNERGY

• Fixed component ID

  5724V66SN

Applicable component levels

• R710 PSN

     UP