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PM11182: CCM_Server cannot parse hostnames with underscores

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Servers that contain underscores within the hostname cannot comp
    lete the installation of Rational Synergy for use with webmode c
    lients.
    
    The initial error you will see from attempting to start a webmod
    e session is:
    
    error: 'Wrong password, please try again'.
    
    The synergy.log will contain the line:
    javax.naming.CommunicationException: null:389 [Root exception is
     java.net.UnknownHostException: null])
    
    this is actually coming from the inability to parse the hostname
     within the system_info.txt file for Rational Directory Server.
    
    Changing the CCM_HOME/etc/system_info.txt settings to use ipaddr
    ess will resolve the connection problem to Rational Directory Se
    rver, but that is incidental.
    
    An attempt to login to the web server as an Admin in order to ad
    d/delete databases from the ccm_server will work, but any attemp
    t to add or remove a database will fail with:
    'Error:  This database is assigned to server http://?hostname?:?
    port?'
    

Local fix

Problem summary

  • CCM_Server cannot parse hostnames with underscores.
    

Problem conclusion

  • add checks to ccmsrv create and ccmdb
    create/unpack/load/copy commands to give a warning message
    if the server hostname contains underscore.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM11182

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-03-30

  • Closed date

    2010-07-06

  • Last modified date

    2010-07-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYNERGY

  • Fixed component ID

    5724V66SN

Applicable component levels

  • R710 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
22 December 2020