PM10149: THERE IS AN ERROR IN XML FILE

APAR status

• Closed as program error.

Error description

• The customer open Excel and the excel plugin GOOffice. When he
  drag and drop an report into an excel sheet, then the following
  error message occurs:
  
  'There is an error in xml document' You can find the following
  german error message in the log file from gooffice:
  
  It occurs also in MS Word and PowerPoint. It does not matter
  which element are in the report. The behavior is also the same,
  when the report includes only one text item. The error message
  occur also when the client delete the database connection to the
  metric store.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * yes                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 FP2      *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 GO OFFICE

• Fixed component ID

  5724W12GO

Applicable component levels

• R841 PSN

     UP