PM09499: SERVER MAY ABEND WITH CONDITION CODE 0C1 AFTER RECEIVING AN I/O ERROR WHEN READING A STORAGE POOL VOLUME

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• The server may abend with 0C1 (operation exception) or with
  other completion codes when processing an I/O error received
  while reading or writing from a storage pool volume.
  
  LE may provide a CEEDUMP showing the abend occurred in bdBatch.
  The following is an example:
  
    Traceback:
      DSA   Entry       E  Offset  Statement   Load Mod
      1     CEEKDUMP    +00000DB2              CEEPLPKA
      2     CEEVSSFR    +00000012              CEEBINIT
      3     CEEHDSP     +000041B0              CEEPLPKA
      4     CEEHRNUH    +00000096              CEEPLPKA
      5     bdBatch     +00C12C94              ANRSERV
      6     DsReadSeg   +000007E0  1016        ANRSERV
      7     DoReadSeg   +00000076  10459       ANRSERV
      8     AuxAsSource +00000A1A  8669        ANRSERV
      9     SsAuxSrcThread
                        +000001C2  5014        ANRSERV
      10    StartThread +00000094  2817        ANRSERV
      11    CEEVROND    +000011F4              CEEPLPKA
      12    CEEOPCMM    +000009A2              CEEBINIT
  
  
  LE may also record the following message in the CEEDUMP:
  
  CEE3201S The system detected an operation exception (System
           Completion Code=0C1). From entry point bdBatch at
           compile unit offset +00C12C94 at entry offset +00C12C94
           at address 23A129CC.
  
  
  The following may also be recorded in the JOBLOG:
  
  IEA995I SYMPTOM DUMP OUTPUT
    USER COMPLETION CODE=4039 REASON CODE=00000000
  
  
    TSM Versions Affected:
    TSM 5.5 z/OS servers only
  
    Customer/L2 Diagnostics (If Applicable):
    None
  
    Initial Impact:
    Medium
  
    Additional Keywords:
    None
  

Local fix

• ZAP can be obtained by contacting server support.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.4.2 and 5.5.5. Note that this  *
  *                 is subject to change at the discretion of    *
  *                 IBM.                                         *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  z/OS
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM FOR OS/390

• Fixed component ID

  5698ISMVS

Applicable component levels

• R550 PSY UK60685

     UP10/09/27 P F009

Fix is available

• Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.