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PK98958: RSV-DST-0004 YOU MUST SAVE THE REPORT OUTPUT BEFORE YOU CAN MAIL A REPORT LINK.

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APAR status

  • Closed as program error.

Error description

  • In Cognos 8.3.FP4,go to Run with options of a report and check
    on  Send me the report by email  option; then run the report.
    The error message shows up:
    
    RSV-DST-0004 You must save the report output before you can mail
    a report link.
    
    Save a report version and repeat the step, the error message is
    still on.
    
    The issue was not able to be replicated in Cognos 8.3 RTM
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.1             *
    ****************************************************************
    

Problem conclusion

  • There were two issues that needed to be fixed for this issue. 1)
     The send a report by email delivery option should not appear fo
    r the anonymous user on the basic run with options page. Also, f
    or an authenticated user we were generating options to both send
     a link and send the report as an attachment, while also generat
    ing the option to NOT save the output. The indent from the basic
     run with options page was to simply send the report as an attac
    hment. This has been corrected.
    
    Fixed in Cognos BI 10.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK98958

  • Reported component name

    COG8 BI REPORT

  • Reported component ID

    5724W12RS

  • Reported release

    840

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-10-19

  • Closed date

    2010-10-28

  • Last modified date

    2010-10-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 BI REPORT

  • Fixed component ID

    5724W12RS

Applicable component levels

  • RA10 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWW","label":"Report Authoring v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"840","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
28 October 2010