PK92798: DOCUMENTATION UPDATE FOR FIXPACK INSTALLATION

APAR status

• Closed as program error.

Error description

• A documentation update has been requested as follows:
  
  When downloading any FixPack from the Cognos website there are
  steps outlined showcasing installation steps and then refer back
  to the Installation and Configuration guide. When a client uses
  a 3rd party application server there is no direction to redeploy
  the application back to the app server afterwards. It was
  suggested to add verbiage to this effect. For example:
  
  ****************************************************************
  NOTE: If a third-party application server is being used such as
  Websphere, Weblogic or JBOSS, the application MUST be redeployed
  after applying the fixpack to the environment. Please consult
  the Installation and Configuration Guide, chapter 13:
  Configuring IBM Cognos 8 for an Application Server other than
  Tomcat under the sub-heading Configure IBM Cognos Components to
  Run Within the Application Server for further instructions.
  ****************************************************************
  Benefit: This would have deterred at least one PMR which lasted
  almost a month until we discovered the redeploy process was not
  being done properly.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.1             *
  ****************************************************************
  

Problem conclusion

• Updated in documentation
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI COG CON

• Fixed component ID

  5724W12CC

Applicable component levels

• RA10 PSN

     UP