PK82978: [Light] Eliminating -Xmx value from eclipse.ini solves jvm term inated error at starting RMC

APAR status

• Closed as unreproducible.

Error description

• What action is Support requesting from Development?
  Determine this defect and what causes it.
  Problem Description
  After installing RMC7.5, use gets the error jvn terminated error
   code=1. No generic soltions worked to eliminate the erro. Clean
  ing java cache didn't help. The only thing that helped is elimin
  ating the last line in the default eclipse.ini folder
  -Xmx768m
  Is this an evaluation customer?
  No
  Can the customer upgrade to the latest version? What version do
  they need a fix for?
  He did
  What is the Operating System ? Service Pack?
  Windows XP Sp 3
  Is this an existing install or new install?
  New install
  Does the user(s) have read/write privileges to the registry?
  yes
  How many users are affected?
  one
  What file(s) failed to load?
  None
  What has changed since the last time the product worked?
  He has a new computer
  Are you able to reproduce this?
  No
  What are the exact steps to reproduce the issue(s)?
  Install RMC and run it.
  Is it happening on just one machine?
  Yes
  What is the customer expecting as the result?
  RNC to run smoothly
  Does the customer have a work around?
  Yes, he took out the line at the end of eclipse.ini
  We have a second customer who encountered this issue.
  What is the customer?s temperature?
  Cold
  Is this known product defect? If so, provide a RATLC number?
  No
  Have you attached all related files?
  Yes
  

Local fix

Problem summary

• See my note
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R720 PSN

     UP