PJ45883: YOU RECEIVE THE WORK PERFORMER EXCEPTION FREQUENTLY WHILE CALLING ADDCOMMENTTOCURRENTTASK OR ADDCOMMENTTOCURRENTCASE

IBM Case Manager V5.3.3 Interim Fix 12 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 12 for Windows
IBM Case Manager V5.3.3 Interim Fix 12 for Suse Linux
IBM Case Manager V5.3.3 Interim Fix 12 for Linux
IBM Case Manager V5.3.3 Interim Fix 12 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 5 for AIX
IBM Case Manager V5.3.3 Interim Fix 5 for Linux
IBM Case Manager V5.3.3 Interim Fix 5 for Windows
IBM Case Manager V5.3.3 Interim Fix 5 for Linux for Z
workflow.19003.delta.repository
IBM Case Manager V5.3.3 Interim Fix 6 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 6 for Windows
IBM Case Manager V5.3.3 Interim Fix 6 for AIX
IBM Case Manager V5.3.3 Interim Fix 6 for Linux
IBM Case Manager V5.3.3 Interim Fix 7 for AIX
IBM Case Manager V5.3.3 Interim Fix 7 for Linux
IBM Case Manager V5.3.3 Interim Fix 7 for Windows
IBM Case Manager V5.3.3 Interim Fix 7 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 8 for AIX
IBM Case Manager V5.3.3 Interim Fix 8 for Linux
IBM Case Manager V5.3.3 Interim Fix 8 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for AIX
IBM Case Manager V5.3.3 Interim Fix 9 for Linux
IBM Case Manager V5.3.3 Interim Fix 9 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z

APAR status

• Closed as program error.

Error description

• You get the following error frequently while multiple tasks call
  the addCommentToCurrentTask or addCommentToCurrentCase method
  of the ICM_Operations component queue.
  
  
  Work Performer Exception: The object {xxx} of class xxx was not
  changed or deleted because it was modified one or more times in
  the repository since the application retrieved it. Update
  sequence number mismatch; requested USN = x, database USN = x.
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  IBM Case Manager
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix that will ensure "Update sequence number mismatch" is no
  longer reported when you use ICM_Operations's
  addCommentToCurrentTask or addCommentToCurrentCase methods will
  be included in future releases of Case Manager V5.3.3 and
  Business Automation Workflow.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CASE MGR CLIENT

• Fixed component ID

  5725A1501

Applicable component levels