PJ45609: NEWLY ADDED ANNOTATIONS TO CM8 ATTACHMENTS ARE NOT REFRESHED AUTOMATICALLY

Direct links to fixes

APAR status

Closed as program error.

Error description

When you try to add new annotations to a CM8 document as
attachments from the Work Details page, the annotations
associated with the CM8 document are not refreshed. Closing and
reopening the document from the Work Details page also doesn't
display the newly added annotations.

This issue doesn't occur when the same CM8 document is added to
the case in the Case Information widget.


PRODUCTS AFFECTED
IBM Case Manager
IBM Business Automation Workflow

Local fix

You can refresh the annotation contents for the CM8 document in
the attachment widget in either of the following ways:

-Right-click the document and select Refresh from the menu.
-Close and reopen the Work Details page.

Problem summary

No additional information is available.


PRODUCTS AFFECTED
IBM Case Manager
IBM Business Automation Workflow

Problem conclusion

A fix that ensures newly added annotations are refreshed for CM8
 document attachments will be included in a future release of
Case Manager V5.3.3 and Business Automation Workflow.

Temporary fix

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Not applicable.
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Comments

APAR Information

APAR number
PJ45609
Reported component name
CASE MGR CLIENT
Reported component ID
5725A1501
Reported release
533
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-12-18
Closed date
2019-01-25
Last modified date
2019-01-25

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
CASE MGR CLIENT
Fixed component ID
5725A1501

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCTJ4","label":"Case Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"533","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 September 2023

Tips

PJ45609: NEWLY ADDED ANNOTATIONS TO CM8 ATTACHMENTS ARE NOT REFRESHED AUTOMATICALLY

Direct links to fixes

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

Document Information

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