Direct links to fixes
IBM Case Manager V5.3.3 Interim Fix 12 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 12 for Windows
IBM Case Manager V5.3.3 Interim Fix 12 for Suse Linux
IBM Case Manager V5.3.3 Interim Fix 12 for Linux
IBM Case Manager V5.3.3 Interim Fix 12 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
workflow.18002.delta.repository
IBM Case Manager V5.3.3 Interim Fix 3 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 3 for Windows
IBM Case Manager V5.3.3 Interim Fix 3 for Linux
IBM Case Manager V5.3.3 Interim Fix 3 for AIX
IBM Case Manager V5.3.3 Interim Fix 5 for AIX
IBM Case Manager V5.3.3 Interim Fix 5 for Linux
IBM Case Manager V5.3.3 Interim Fix 5 for Windows
IBM Case Manager V5.3.3 Interim Fix 5 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 6 for AIX
IBM Case Manager V5.3.3 Interim Fix 4 for AIX
IBM Case Manager V5.3.3 Interim Fix 4 for Windows
IBM Case Manager V5.3.3 Interim Fix 4 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 4 for Linux
IBM Case Manager V5.3.3 Interim Fix 6 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 6 for Windows
IBM Case Manager V5.3.3 Interim Fix 6 for Linux
IBM Case Manager V5.3.3 Interim Fix 7 for AIX
IBM Case Manager V5.3.3 Interim Fix 7 for Linux
IBM Case Manager V5.3.3 Interim Fix 7 for Windows
IBM Case Manager V5.3.3 Interim Fix 7 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 8 for AIX
IBM Case Manager V5.3.3 Interim Fix 8 for Linux
IBM Case Manager V5.3.3 Interim Fix 8 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for AIX
IBM Case Manager V5.3.3 Interim Fix 9 for Linux
IBM Case Manager V5.3.3 Interim Fix 9 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
APAR status
Closed as program error.
Error description
The Add Case button from the Toolbar widget is not displayed on the initial solution page after the user logs into Case Client. Accessing other solution pages after loading the initial page displays the Add Case button without any issues. PRODUCTS AFFECTED IBM Case Manager IBM Business Automation Workflow
Local fix
Select a role. The page refreshes and the Add Case button is displayed.
Problem summary
This issue occurs when both of the following conditions occur: -The "Display a separate button for each case type" is selected for the Add Case button on the Solution page by using Case Builder during the configuration process. -Add Case is the only button configured on the Toolbar widget for that page. No other buttons are added to the Toolbar widget. When you have two or more buttons the issue doesn't occur. PRODUCTS AFFECTED IBM Case Manager IBM Business Automation Workflow
Problem conclusion
A fix that ensures the Add Case button is displayed when the "Display a separate button for each case type" option is selected on the Toolbar widget will be available in a future release of IBM Business Automation Workflow.
Temporary fix
Not Applicable.
Comments
APAR Information
APAR number
PJ45482
Reported component name
CASE MGR CLIENT
Reported component ID
5725A1501
Reported release
532
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-08-08
Closed date
2018-12-07
Last modified date
2018-12-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CASE MGR CLIENT
Fixed component ID
5725A1501
Applicable component levels
Document Information
Modified date:
12 September 2023