PJ45365: YOU MIGHT RECEIVE AN FNRPA0004E ERROR WHEN POPULATING LOCALIZED PROPERTIES BY USING AN EXTERNAL DATA SOURCE (EDS)

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APAR status

• Closed as program error.

Error description

• Using an external data source (EDS) to populate dependent
  properties that have been localized by a localization file
  (XLIFF) might result in an FNRPA004E error. When the Case Client
   user updates a property that has been configured by using an
  EDS to have a dependent property, EDS tries to update the
  dependent property with the appropriate values as previously
  configured.
  
  As a result, you see the following error displayed in the
  localized language:
  
  [5/1/18 15:15:55:629 PDT] 00000156 SystemOut     O
  CIWEB.ICMAPIPlugin Error: [P8Admin(unknown) @ 127.0.0.1]
  [REQUEST 963]
  com.ibm.ecm.extension.icm.services.impl.StepElementService.execu
  te()
  com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA0004E
  L'argument name contient la valeur non valide de
  ITS_EDS_value_string.
  at
  com.ibm.casemgmt.api.exception.CaseMgmtException.createException
  (CaseMgmtException.java:100)
  at
  com.ibm.casemgmt.api.exception.CaseMgmtException.access$1600(Cas
  eMgmtException.java:62)
  at
  com.ibm.casemgmt.api.exception.CaseMgmtException$ClassBridgeImpl
  .createException(CaseMgmtException.java:447)
  at
  com.ibm.casemgmt.api.tasks.ParametersCollection.getParameter(Par
  ametersCollection.java:503)
  at
  com.ibm.casemgmt.api.tasks.WorkItem.getParameter(WorkItem.java:7
  46)
  at
  com.ibm.ecm.extension.icm.services.impl.StepElementService.workI
  temOrLaunchStepDependentPropertyChangesToJSON(StepElementService
  .java:1144)
  ...
  

Local fix

Problem summary

• This issue occurs when all of the following conditions are met:
  
  -The symbolic name of the properties are translated in the XLIFF
  file and uploaded to the terminal operating system (TOS) by
  using the Administration Console for Content Platform Engine
  (ACCE). For more information, see "Translating solution workflow
  assets that are stored in Content Platform Engine"
  (https://www.ibm.com/support/knowledgecenter/SSCTJ4_5.3.1/com.ib
  m.casemgmt.design.doc/acmdc097.html).
  
  -A dependency between two properties is created by using an EDS.
  For example, X has a dependency on Y so that the EDS will adjust
  the value of Y accordingly when X is modified.
  
  -The browser or case client uses the same locale where the XLIFF
  was created and uploaded.
  
  -The user updates the dependent property (X) on the Case Details
  page.'
  
  
  This is not an issue when there are no dependent localized
  properties configured by using an EDS.
  
  PRODUCTS AFFECTED
  IBM Case Manager
  

Problem conclusion

• A fix that ensures populating localized properties by using an
  External Data Source (EDS) does not result in an error will be
  available in a future release of IBM Business Automation
  Workflow.
  

Temporary fix

• Not applicable.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CASE MGR CLIENT

• Fixed component ID

  5725A1501

Applicable component levels