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PI93710: DELIVERING IN CTE WEBVIEW RETURNS READPROPERTIES FAILED: ERROR: "JAVA.IO.IOEXCEPTION: HTTP REQUESTED FAILED WITH STATUS "500"."

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APAR status

  • Closed as program error.

Error description

  • When performing a deliver in IBM Rational ClearCase ClearTeam
    Explorer (CTE) through the WAN server the following error may be
    returned:
    CRMAP7009: Command "ReadProperties" failed: Error:
    "java.io.IOException: HTTP requested failed with status "500"."
    
    This can also cause the ccbe process to crash.
    
    WORKAROUND:
    Perform the deliver operation in a dynamic or snapshot view
    connected to the same stream.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of ClearCase CM Server.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CM Server when looking up a view by its uuid was not         *
    * allowing for case where operation completed successfully but *
    * did not find any views.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase versions 8.0.1.17 and 9.0.1.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI93710

  • Reported component name

    CC CHG MGMT SOL

  • Reported component ID

    5724G3400

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-13

  • Closed date

    2018-05-01

  • Last modified date

    2018-05-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CC CHG MGMT SOL

  • Fixed component ID

    5724G3400

Applicable component levels

  • R801 PSY

       UP

  • R901 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSUL78","label":"Rational ClearCase Change Management Solution"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"900","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 January 2022