IBM Support

PI88522: RTCP DEFAULT JAVA HEAP TOO SMALL

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APAR status

  • Closed as program error.

Error description

  • When viewing large RPT reports in the Rational Test Control
    Panel (RTCP) web interface, RTCP can run out of memory and
    crash.
    The default Java heap size is not specified in the start scripts
    so it defaults to 512MB.
    
    WORKAROUND:
    
    1. Shut down RTCP
    
    2. Edit the setenv script
        Windows typically: C:\Program
    Files\IBM\RationalTestControlPanel\bin\setenv.bat
        Non-Windows typically:
    /opt/IBM/RationalTestControlPanel/bin/setenv.sh
        Add the preferred memory allocation by adding the -Xmx
    parameter:
    
        SET JVM_ARGS=-Xmx2048m -Djava.net.preferIPv4Stack=true
    -Djava.net.preferIPv6Addresses=false
    
    3. Re-start RTCP
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of RTCP viewing large test reports or publishing and   *
    * deploying large projects                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * RTCP could run out of memory and crash.  The memory          *
    * allocation was not explicitly specified so could default to  *
    * 512MB typically.                                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Follow the workaround detailed in this APAR or update to     *
    * RTCP version 9.1.1.1.                                        *
    ****************************************************************
    

Problem conclusion

  • This issue is fixed in version 9.1.1.1 of RTCP as 2GB of memory
    is reserved.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI88522

  • Reported component name

    RATL INTEGRA TE

  • Reported component ID

    5725G79IT

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-06

  • Closed date

    2017-12-19

  • Last modified date

    2017-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL INTEGRA TE

  • Fixed component ID

    5725G79IT

Applicable component levels

  • R800 PSN

       UP

  • R801 PSN

       UP

  • R850 PSN

       UP

  • R851 PSN

       UP

  • R860 PSN

       UP

  • R870 PSN

       UP

  • R871 PSN

       UP

  • R900 PSN

       UP

  • R901 PSN

       UP

  • R910 PSN

       UP

  • R911 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSBLQQ","label":"Rational Test Workbench"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
18 October 2021