IBM Support

PI87891: SERVER IS BUSY POP UP MESSAGE APPEARS OVER A BMT.EXE WINDOW ASKING FOR CREDENTIALS

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You can track all active APARs for this component.

 

APAR status

  • Closed as unreproducible.

Error description

  • Server is busy pop up message appears over a BMT.exe window
    asking for credentials when attempting to create a new FM model
    when sso is enable and FM is installed on Windows 10.
    

Local fix

  • Configure FM to only use the dispatcher url instead of the
    gateway url
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.8.0                      *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI87891

  • Reported component name

    COG FRAMEWRK MG

  • Reported component ID

    5724W12FM

  • Reported release

    A22

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-25

  • Closed date

    2017-10-24

  • Last modified date

    2017-10-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA22 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWR","label":"Framework and Map Manager v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A22","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
24 October 2017