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PI87267: WINDOWS 2016 OS, CANNOT RUN 64BIT EXECUTION MODE AND RUN DQM REPORTS

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • DPR-ERR-2056
    The Report Server is not responding.
    Handler trace back:
    [the_dispatcher]
    com.cognos.pogo.handlers.performance.PerformanceIndicationHandle
    r
    [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
    [service_lookup]
    com.cognos.pogo.handlers.engine.ServiceLookupHandler
    [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler
    [wrapped_lb_forwarder] com.cognos.pogo.auth.NewAuthHandler
    [lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler
    [reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler
    [warp_with_authenticate]
    com.cognos.pogo.handlers.logic.ChainHandler
    [do_warp] com.cognos.pogo.handlers.logic.ChainHandler
    [warpmta] com.cognos.pogo.reportservice.ReportServerHandler
    

Local fix

  • change to 32-bit execution mode
    use Windows 2012
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.8.0                      *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI87267

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    B07

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-13

  • Closed date

    2017-10-30

  • Last modified date

    2017-10-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RB07 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B07","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
06 March 2023