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PI86449: RSV-SRV-0040 ERROR WHEN RUNNING A REPORT CONTAINING A RICH TEXT ITEM AS A PDF

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APAR status

  • Closed as fixed if next.

Error description

  • A report is created which contains a Rich Text Item.  The Rich
    Text Item is sourced from data which contains HTML markup.  If
    the HTML markup contains ordered list tags ( <ol></ol> ) which
    do not have any list item tags inside them ( <li></li> ) then in
    most output formats, the ordered list is simply ignored.
    However when the report is run as PDF, it fails with an error:
    
    RSV-SRV-0040 The report server encountered an internal error
    
    Details: CCLAssertError:0:Fatal: CCL_ASSERT(pLastItem);
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.8.0                      *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI86449

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    A21

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-25

  • Closed date

    2017-10-23

  • Last modified date

    2017-10-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWW","label":"Report Authoring v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
23 October 2017