IBM Support

PI84262: UI HANGS BECAUSE ENVIRONMENT COMPLIANCY SLOW ON MYSQL

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • The UI hangs because environment compliancy is slow on MySQL. An
    environment page may take a long to load. Individual environment
    compliancy "progress bars" on environments in the application
    screen may not update. Web debugging tools will show API calls
    to load compliancy are slow or unresponsive. Eventually, all
    resources in the database will be consumed and all UI pages will
    become unresponsive.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The UI hangs because environment compliancy is slow on       *
    * MySQL. An                                                    *
    * environment page may take a long to load. Individual         *
    * environment                                                  *
    * compliancy "progress bars" on environments in the            *
    * application                                                  *
    * screen may not update. Web debugging tools will show API     *
    * calls                                                        *
    * to load compliancy are slow or unresponsive. Eventually, all *
    * resources in the database will be consumed and all UI pages  *
    * will                                                         *
    * become unresponsive.                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 6.2.6.1                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 6.2.6.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI84262

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    624

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-07-10

  • Closed date

    2017-10-27

  • Last modified date

    2017-10-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

  • R600 PSN

       UP

  • R600 PSY

       UP

  • R601 PSN

       UP

  • R601 PSY

       UP

  • R610 PSN

       UP

  • R610 PSY

       UP

  • R611 PSN

       UP

  • R611 PSY

       UP

  • R612 PSN

       UP

  • R612 PSY

       UP

  • R613 PSN

       UP

  • R613 PSY

       UP

  • R620 PSN

       UP

  • R620 PSY

       UP

  • R621 PSN

       UP

  • R621 PSY

       UP

  • R622 PSN

       UP

  • R622 PSY

       UP

  • R623 PSN

       UP

  • R623 PSY

       UP

  • R624 PSN

       UP

  • R624 PSY

       UP

  • R625 PSN

       UP

  • R625 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"624","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 October 2017