PI82925: COGNOS ANALYTICS R6 - REPORT IS RENDERED WITH TWO VERTICAL SCROLLBARS - ONE SCROLLBAR WILL NOT DISAPPEAR WHEN CLOSING THE REPORT

APAR status

• Closed as unreproducible.

Error description

• In 11.0.6 if you are either zoomed in (150%) with a regular
  screen resolution like 1920*1080 or being on 100% zoom factor
  with a smaller screen resolution like 1366*768 will cause
  reports to display with a second vertical scrollbar. The second
  scroll bar will not disappear after closing a report. Only
  reducing / increasing the zoom factor or reloading the page will
  return Cognos Analytics UI to be displayed without the scroll
  bar. Using the Cognos Analytics gateway instead of direct
  dispatcher access does not make a difference.
  

Local fix

• Reload Cognos Analytics or increase/decrease zoom factor in
  Browser
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytic 11.0.7.0                      *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RB06 PSN

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