IBM Support

PI82624: PERFSERVLET APPLICATION RETURNS EMPTY VERSION INFORMATION

Fixes are available

9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
WebSphere Application Server traditional 9.0.5.6
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
9.0.5.11: WebSphere Application Server traditional Version 9.0.5.11

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • perfServlet application returning empty version information
    sometimes.
    
    Failing case :
    <PerformanceMonitor  version="" responseStatus="success">
    
    Working:
    <PerformanceMonitor version="8.0.0.10" responseStatus="success">
    
    perfServlet application needs to be fixed.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: The PerfServlet application returns     *
    *                      an empty string for the version         *
    *                      information field for WebSphere         *
    *                      Application Server.                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When multiple stack products are installed with WebSphere
    Application Server, the PerfServlet application returns an
    empty string for the version information field, because the
    existing code logic could not find the correct version for the
    installed WebSphere Application Server.
    

Problem conclusion

  • Additional logic was added in the code for the PerfServlet
    application, to get the correct WebSphere Application Server
    version, when multiple stack products are installed with it.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 8.0.0.14, 8.5.5.13, and 9.0.0.5.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI82624

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-06-06

  • Closed date

    2017-07-11

  • Last modified date

    2017-07-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R800 PSY

       UP

  • R850 PSY

       UP

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 May 2022