IBM Support

PI82387: CANNOT VALIDATE DISPATCHER WHEN CREATING SERVER CONNECTION WITH SSO AND MULTISERVER

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APAR status

  • Closed as program error.

Error description

  • No error returned to user.
    The dispatcher URL will not have a check mark beside it and will
    instead have a red underline.
    

Local fix

  • Click Validate multiple times or Disable SSO
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.2 Fix Pack  *
    * 9                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI82387

  • Reported component name

    COG LIFECYCLE M

  • Reported component ID

    5724W12LC

  • Reported release

    A22

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-31

  • Closed date

    2017-09-19

  • Last modified date

    2017-09-19

  • APAR is sysrouted FROM one or more of the following:

    PI74522

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG LIFECYCLE M

  • Fixed component ID

    5724W12LC

Applicable component levels

  • RA22 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
20 January 2021