IBM Support

PI81102: ERRORS PINGING THE LOAD BALANCER FOR IPV4 AND IPV6 CLUSTER ADDRESS

Fixes are available

9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
WebSphere Application Server traditional 9.0.5.6
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
9.0.5.11: WebSphere Application Server traditional Version 9.0.5.11

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ICMP packets not handled correctly by the Load Balancer for
    IPv4 and IPV6.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server Load       *
    *                  Balancer for IPv4 and IPv6 users            *
    ****************************************************************
    * PROBLEM DESCRIPTION: Ping requests to the Load Balancer for  *
    *                      IPv4 and IPv6 may fail.                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    ICMP pings to the cluster or return address of the Load
    Balancer for IPv4 and IPv6 may time out.
    

Problem conclusion

  • The Load Balancer for IPv4 and IPv6 forwards ICMP pings for the
    cluster address to the servers defined on that cluster. If
    servers are defined with NAT forwarding, the load balancer can
    not forward the request because ICMP packets do not contain a
    port number which is necessary for the load balancer to
    correlate the server connection with the client connection.
    The code has been corrected so that the load balancer will
    generate the ping response if a NAT server is chosen for
    forwarding or if the ping request is to a return address.
    
    This affects the Load Balancer for IPv4 and IPv6 only.
    Fix levels:  8.5.5.13 and 9.0.0.5
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI81102

  • Reported component name

    WS EDGE LB IPV4

  • Reported component ID

    5724H8812

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-08

  • Closed date

    2017-05-23

  • Last modified date

    2017-05-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WS EDGE LB IPV4

  • Fixed component ID

    5724H8812

Applicable component levels

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 May 2022