IBM Support

PI80361: WORK ITEM TAB NOT AVAILABLE; "AN ERROR HAS OCCURRED" MESSAGE

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APAR status

  • Closed as program error.

Error description

  • The work item tab may not display. Instead, the message "An
    error has occurred" will appear.
    

Local fix

  • Log in as the built-in admin user and respond to any approvals
    that deal with deleted components. Also, make sure the user
    seeing the error message has view permission to any resources
    that are being deployed to.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The work item tab may not display. Instead, the message "An  *
    * error has occurred" will appear.                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 6.2.6.1                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 6.2.6.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI80361

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    621

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-21

  • Closed date

    2017-10-27

  • Last modified date

    2017-10-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

  • R600 PSN

       UP

  • R600 PSY

       UP

  • R601 PSN

       UP

  • R601 PSY

       UP

  • R610 PSN

       UP

  • R610 PSY

       UP

  • R611 PSN

       UP

  • R611 PSY

       UP

  • R612 PSN

       UP

  • R612 PSY

       UP

  • R613 PSN

       UP

  • R613 PSY

       UP

  • R620 PSN

       UP

  • R620 PSY

       UP

  • R621 PSN

       UP

  • R621 PSY

       UP

  • R622 PSN

       UP

  • R622 PSY

       UP

  • R623 PSN

       UP

  • R623 PSY

       UP

  • R624 PSN

       UP

  • R624 PSY

       UP

  • R625 PSN

       UP

  • R625 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 October 2017