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PI78997: LOGON TO PLANNING ANALYTICS DATASOURCE NOT SUCCESSFUL IN COGNOS ANALYTICS WHEN SINGLE SIGN-ON ENABLED

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APAR status

  • Closed as fixed if next.

Error description

  • Authentication to a CAM secured Planning Analytics datasource
    will fail in Cognos Analytics R6 when single sign-on is enabled
    for the gateway.
    
    Error messages returned are:
    In Authoring: XQE-DS-0004 Unable to parse the data source
    signon: Error on line -1 of document : Premature end of file.
    Nested exception: Premature end of file.
    When testing the datasource: XQE-CM-0008 Unable to retrieve
    credentials for namespace "CAMID("NamespaceID")":
    java.lang.NullPointerException
    In Dashboarding: The metadata for data set 'datasource name' did
    not load.
    
    Same is successful when single sign-on is disabled.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.7.0                      *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI78997

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    B06

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-29

  • Closed date

    2017-08-10

  • Last modified date

    2017-08-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RB06 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.6","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
06 March 2023