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PI77458: SHELL STEP INTERMITTENTLY FAILING WITH IMPERSONATEREXCEPTION ERROR

A fix is available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Windows impersonation sometimes fails with an error message:
    
    ERROR com.urbancode.shell.Shell -
    com.urbancode.shell.impersonation.windows.ImpersonaterException:
    (350, 122) Running process as user failed: The data area passed
    to a system call is too small.
    

Local fix

  • Testfix available on Fix Portal
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users who use impersonation on a windows agent may see this  *
    * issue.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Windows impersonation sometimes fails with an error message: *
    *                                                              *
    * ERROR com.urbancode.shell.Shell -                            *
    * com.urbancode.shell.impersonation.windows.ImpersonaterExcept *
    * ion:                                                         *
    * (350, 122) Running process as user failed: The data area     *
    * passed                                                       *
    * to a system call is too small.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to UCD version 6.2.4.0                               *
    ****************************************************************
    

Problem conclusion

  • Fixed in UCD version 6.2.4.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI77458

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    620

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-01

  • Closed date

    2017-03-20

  • Last modified date

    2017-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

  • R600 PSY

       UP

  • R601 PSY

       UP

  • R610 PSY

       UP

  • R611 PSY

       UP

  • R612 PSY

       UP

  • R613 PSY

       UP

  • R620 PSY

       UP

  • R621 PSY

       UP

  • R622 PSY

       UP

  • R623 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"620","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
18 October 2021