PI77042: UNABLE TO CREATE AUTOMATIC VIEW IN CLEARTEAM EXPLORER WHEN HTTP_PROXY ENVIRONMENT VARIABLE IS SET ON CTE CLIENT

Rational ClearCase 9.0.1
Rational ClearCase Fix Pack 5 (9.0.0.5) for 9.0
Rational ClearCase Fix Pack 1 (9.0.1.1) for 9.0.1
Rational ClearCase Fix Pack 6 (9.0.0.6) for 9.0
Rational ClearCase Fix Pack 2 (9.0.1.2) for 9.0.1
Rational ClearCase Fix Pack 3 (9.0.1.3) for 9.0.1
Rational ClearCase Fix Pack 4 (9.0.1.4) for 9.0.1
Rational ClearCase Fix Pack 5 (9.0.1.5) for 9.0.1
Rational ClearCase Fix Pack 6 (9.0.1.6) for 9.0.1
Rational ClearCase Fix Pack 7 (9.0.1.7) for 9.0.1
Rational ClearCase Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearCase Fix Pack 9 (9.0.1.9) for 9.0.1
Rational ClearCase Fix Pack 10 (9.0.1.10) for 9.0.1
Rational ClearCase Fix Pack 11 (9.0.1.11) for 9.0.1
Rational ClearCase Fix Pack 12 (9.0.1.12) for 9.0.1
Rational ClearCase Fix Pack 13 (9.0.1.13) for 9.0.1

APAR status

• Closed as program error.

Error description

• The following error occurs in Rational ClearTeam Explorer (CTE)
  when a you try to create an automatic view:
  
  CcException: Status code: 20034; status message: Unable to
  complete RPC to WAN server.Status code from RPC = 503
        reason:   conflict
        resource: null
  
  The error occurs when the environment variable named http_proxy
  (or the https_proxy variable or both) exists on the CTE client.
  The rview_agent process that is generated when tryng to create
  an automatic view should ignore the http_proxy variable, and
  only use the proxy details specified in the CTE GUI (Windows >
  Preferences > IBM Rational ClearTeam Explorer > Connections),
  or, if it is being used, the CM API.  Despite this, the
  rview_agent process sends a request to the url specified in the
  http_proxy variable.  That request fails and generates the HTTP
  503 error.
  
  The same behavior occurs when trying to create the automatic
  view from the command-line with the rcleartool mkview command.
  
  To reproduce in CTE 8.0.1.13 or 9.0.0.3
  
  1. Create the user environment variable http_proxy and set its
  value to the http://ServerName:PortNumber of a server unrelated
  to the Automatic View server
  2. Reboot the CTE client
  3. After rebooting, open CTE and login to the Automatic View
  server
  4. Try to create an automatic view.
  

Local fix

• Delete the http_proxy variable
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of ClearCase automatic views.                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ClearCase users cannot create or use automatic views if the  *
  * "http_proxy" environment variable is set.                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearCase versions 8.0.1.15, 9.0.0.5 and
  9.0.1.1
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels

• R900 PSY

     UP

• R901 PSY

     UP