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PI76331: UNABLE TO REMOVE USERS VIA SYNERGY WEB ADMIN INTERFACE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Unable to remove users from any database in the Synergy Web
    Interface. The â œRemove Selected Users from DBs" button is
    grayed out. This seems to occur when users are given roles for
    central server, once the central server roles are removed the
    button is enabled.
    
    When a user is selected for the first time in the list and the
    user does not have a valid role in the first database, it will
    not enable the "Remove Selected Users from DBs" button.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Synergy Administrator                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Unable to remove users from database via Synergy Web Admin   *
    * Interface.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed in Synergy 7.2.1.5 iFix04
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI76331

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    721

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-09

  • Closed date

    2017-03-30

  • Last modified date

    2017-03-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYNERGY

  • Fixed component ID

    5724V66SN

Applicable component levels

  • R721 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSRNYG","label":"Rational Synergy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"721","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
19 October 2021