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PI67867: UPDATE FAILS WITH MESSAGE "CHECK FILE PERMISSIONS AND DISK SPACE"

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APAR status

  • Closed as program error.

Error description

  • Update fails with message "Check file permissions and disk
    space"
    
    Prerequisites:
    
    Linux Server
    Linux Client
    Synergy 7.2.1.5
    Shared Project with Link Based Work Area.
    
    
    
    Steps to reproduce:
    
    1. Note the link of a partiduclar file that will be changed to a
    new file upon update. For example:
    
    lrwxrwxrwx 1 colm colm 51 Aug  5 15:49 filename.txt ->
    /usr/local/ccmdb/db1/st_root/cache/source/#05/80005
    
    For example, this corresponds in the GUI to filename.txt~1.
    
    2. Update the project, and note that the version in the project
    is filename.txt~2.
    
    
    Exppect Results.
    
    1. Work Area should now point to a differernt cache file - for
    example:
    lrwxrwxrwx 1 colm colm 51 Aug  5 15:49 filename.txt ->
    /usr/local/ccmdb/db1/st_root/cache/source/#55/81155
    
    
    Actual Results:
    
    1. Work Area does not point to a differernt cache file and
    remains the same. For example:
    lrwxrwxrwx 1 colm colm 51 Aug  5 15:49 filename.txt ->
    /usr/local/ccmdb/db1/st_root/cache/source/#05/80005
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Unix clients with link based work areas                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UPDATE FAILS WITH MESSAGE "CHECK FILE PERMISSIONS AND DISK   *
    * SPACE"                                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed in Synergy 7.2.1.5 ifix002.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI67867

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    721

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-08-22

  • Closed date

    2016-09-23

  • Last modified date

    2016-09-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYNERGY

  • Fixed component ID

    5724V66SN

Applicable component levels

  • R721 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSRNYG","label":"Rational Synergy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"721","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
14 October 2021