APAR status
Closed as fixed if next.
Error description
BigInsights home page will not render and customer is not prompted for userid/password. When knox_setup.sh deploys the ValueAdd jar files into /usr/iop/4.1.0.0/knox/lib using scp. Scp copies the files using the target system umask. If the umask is not set to 0022-- for example 0027 the files are created as root:root with rw-r----. Later when knox is attempting to deploy and setup the default war files using information from these jars for valueadds it is unable to read since it is doing at as "knox" user and there are no "read" permissions for others. Essentially the default gateway rewrite.xml and gateway.xml are missing the roles and rewrites for all the Value Adds which causes the internal mapping from Knox to ValueAdd service to fail.knox *** knox_setup should be updated to set the correct permissions for these files and not assume that the target host will create these with "read" permissions for others.
Local fix
during the knox_setup the following jars are copied /usr/iop/4.1.0.0/knox/lib/gateway-service-web-ui-2.10.jar /usr/iop/4.1.0.0/knox/lib/gateway-service-bigsheets-5.13.jar /usr/iop/4.1.0.0/knox/lib/gateway-service-dsm-1.2.jar /usr/iop/4.1.0.0/knox/lib/gateway-service-text-analytics-web-too ling-3.0 .jar *** because umask is set to 027 in the client's env the files are copied with 640 permissions 1) update permissions on those file to 644 (-rw-r--r--) 2) restarted knox and biginsights_home in ambari console
Problem summary
See error description
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PI67826
Reported component name
INFO BIGINSIGHT
Reported component ID
5725C0900
Reported release
410
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-08-19
Closed date
2017-06-27
Last modified date
2017-06-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
n/a
Fix information
Applicable component levels
R425 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCRJT","label":"IBM Db2 Big SQL"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"410","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
25 August 2020