IBM Support

PI63349: ERROR AT LOGIN SCREEN IN FM WHEN SSO IS ENABLED

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • If SSO is enabled on the environment and you try to access the
    Cognos environment with FM, intermittently an error may occur
    where the login page cannot retrieved. The error states you are
    unable to access the URL
    

Local fix

  • remove SSO from the environment if not needed
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.4.0                      *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI63349

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    B00

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-05-31

  • Closed date

    2016-09-06

  • Last modified date

    2016-09-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RB00 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
06 March 2023