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PI61595: RATIONAL CHANGE PERL API TRIGGERS NOT WORKING WITH TLSV1.2

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Summary:
    Reproduced with Change 5.3.1.1.06
    -Perl Triggers work with Change + SSL without the TLSv1.2 option
    -Perl triggers DO NOT work with Change + SSL WITH the TLSv1.2
    option
    
    
    Details:
    -Create a simple trigger using the Change Perl API, which simply
    does a connection and display for example the problem_synopsis
    attribute.
    -Add this trigger to a lifecycle in any Post Transition, then
    create a new CR PAckage from this lifecycle and install it.
    
    -Set Change to use SSL without the TLSv1.2 option
    Then transition a CR, using the transition where you added the
    trigger.
    => the trigger fires without any error.
    
    -Set Change to use SSL with the TLSv1.2 option
    Then transition a CR, using the transition where you added the
    trigger.
    => The trigger does not fire.
    
    Instead the event.log shows the error:
    #####
    2016/04/21 14:54:47  Connection failure: The response as a
    string is: 500 (Internal Server Error) SSL negotiation failed:
    2016/04/21 14:54:47  Content-Type: text/plain
    2016/04/21 14:54:47  Client-Date: Thu, 21 Apr 2016 13:54:47 GMT
    2016/04/21 14:54:47  Client-Warning: Internal response
    2016/04/21 14:54:47
    2016/04/21 14:54:47  500 SSL negotiation failed:
    2016/04/21 14:54:47  WARN: Post-transition trigger failed for
    CR c7210#2. Connection failure: The response as a string is: 500
    (Internal Server Error) SSL negotiation failed:
    Content-Type: text/plain
    Client-Date: Thu, 21 Apr 2016 13:54:47 GMT
    Client-Warning: Internal response
    
    500 SSL negotiation failed:
    
    #####
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Perl module if configured in HTTPS mode.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Perl triggers DO NOT work with Change + SSL WITH the TLSv1.2 *
    * option                                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Changes in code required to include new Perl module is added.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI61595

  • Reported component name

    TLOGIC CHANGE

  • Reported component ID

    5724V87CG

  • Reported release

    531

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-28

  • Closed date

    2016-09-28

  • Last modified date

    2016-09-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC CHANGE

  • Fixed component ID

    5724V87CG

Applicable component levels

  • R531 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQQ2","label":"Rational Change"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"531","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 October 2021