Fixes are available
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 1 (9.0.0.1) for 9.0
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 2 (9.0.0.2) for 9.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 3 (9.0.0.3) for 9.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 4 (9.0.0.4) for 9.0
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 5 (9.0.0.5) for 9.0
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 6 (9.0.0.6) for 9.0
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
Steps to reproduce; 1. Login to CQ web (Open database ) 2. Attempt to create New Query The 'session expired' window pop up user is logged out from the CQ web In some case, step2 does not produce the issue while the issue happens when user is expanding field nodes of certain referenced record types while editing query. The issue happens if the connection name has capital letters on ClearQuest 8.0.1.10 with 8.0.1.10.00_2015D_TESTFIX_CRM.D160108A. The issue does not happen on ClearQuest 8.0.1.10 without the TestFix.
Local fix
Use all lower case connection name
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * ClearQuest Web session expires when a user is creating or * * editing queries with certain record types like "Attachment" * * and you have a dbset name with upper case letters. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.1.11 and 9.0.0.1 ClearQuest Web sessions no longer expire when creating or editing queries with certain record types like "Attachment".
Temporary fix
Comments
APAR Information
APAR number
PI58527
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-03-03
Closed date
2016-06-13
Last modified date
2016-06-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
Document Information
Modified date:
15 October 2021