APAR status
Closed as program error.
Error description
Last entries in tm1server.log include an error containing the following: TM1.Server.Memory al_Alloc() outOfMemory Exception <<< MEMORY_SANDBOX_POOL_EXCEEDED >>> - threadID "19856" - apifunc# "134" - pool# "0" - sandboxMemUsed "104857608"
Local fix
Workaround is to increase MaximumUserSandboxSize to 2GB or 3GB, depending on available RAM. Note the current maximum value for that setting is equivalent of 4GB. Setting to 4GB is not recommended. The fix for this defect should include ability to increase beyond that.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos TM1 10.2.2 Fix Pack 5 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PI50751
Reported component name
TM1 SERVER
Reported component ID
5724W49SE
Reported release
A22
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-10-16
Closed date
2016-03-04
Last modified date
2016-03-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TM1 SERVER
Fixed component ID
5724W49SE
Applicable component levels
RA22 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A22","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
21 September 2021