IBM Support

PI46368: DEADLOCKS OCCUR WHEN UPDATING INVENTORY, UNABLE TO CANCEL PROCESSES

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APAR status

  • Closed as program error.

Error description

  • When the server is under load, cancelling application processes
    may fail. When this happens, the processes will not successfully
    complete, but will seem to stay in the executing state.
    
    An error will appear in the server log. It will say that a
    deadlock has occurred and will be similar to the following:
    com.urbancode.air.workflow.WorkflowRuntime - Uncaught exception
    in workflow <id>
    org.hibernate.exception.LockAcquisitionException: could not
    execute query
    	at
    org.hibernate.exception.SQLStateConverter.convert(SQLStateConver
    ter.java:107)
    	at
    org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptio
    nHelper.java:66)
    	at org.hibernate.loader.Loader.doList(Loader.java:2536)
    	at
    org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:227
    6)
    	at org.hibernate.loader.Loader.list(Loader.java:2271)
    	at
    org.hibernate.loader.criteria.CriteriaLoader.list(CriteriaLoader
    .java:119)
    	at org.hibernate.impl.SessionImpl.list(SessionImpl.java:1716)
    	at org.hibernate.impl.CriteriaImpl.list(CriteriaImpl.java:347)
    	at
    org.hibernate.impl.CriteriaImpl.uniqueResult(CriteriaImpl.java:3
    69)
    	at
    com.urbancode.ds.subsys.deploy.inventory.DeployInventoryFactory.
    getResourceEntry(DeployInventoryFactory.java:273)
    	at
    com.urbancode.ds.subsys.deploy.inventory.DeployInventoryFactory.
    getResourceEntry(DeployInventoryFactory.java:257)
    	at
    com.urbancode.ds.subsys.deploy.inventory.DeployInventoryFactory.
    deleteResourceEntry(DeployInventoryFactory.java:361)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Processes cannot be canceled                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in IBM UrbanCode Deploy 6.1.0.4
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI46368

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-08-05

  • Closed date

    2015-09-17

  • Last modified date

    2015-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

  • R610 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 September 2015