PI43683: CQWEB CQRPC PROCESS CRASHES IN "CQRPC::CHECKEDDYNAMICCAST" WHILE DOING A CQ FTS OPERATION

Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1

APAR status

• Closed as program error.

Error description

• Under heavy load, cqrpc processes can sometimes crash while
  doing a CQ FTS operation.
  
  Typically here's where the crash occurs in the stack trace
  
  CqRpc::CheckedDynamicCast<CqRpc::ExecuteFullTextSearchIter::Sear
  chState, CqRpc::StateItem> (b=0xb9e61e18,dclass_name=0x8158f0a
  "SearchState")
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ClearQuest Web                                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ClearQuest Web has issues with stability that could result   *
  * in a cqrpc crash in "CqRpc::CheckedDynamicCast".             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearQuest 8.0.1.9.
  The cqrpc crash in "CqRpc::CheckedDynamicCast" has been fixed.
  The stability of ClearQuest Web has improved.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CQ&CQ MSITE WIN

• Fixed component ID

  5724G3800

Applicable component levels

• R801 PSY

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