Fixes are available
Rational Synergy Interim Fix 1 for 7.2.1.5
Rational Synergy Interim Fix 2 for 7.2.1.5
Rational Synergy Interim Fix 3 for 7.2.1.5
Rational Synergy Interim Fix 4 for 7.2.1.5
Rational Synergy Interim Fix 5 for 7.2.1.5
Rational Synergy Fix Pack 6 (7.2.1.6) for 7.2.1
Rational Synergy Interim Fix 1 for 7.2.1.6
Rational Synergy Fix Pack 7 (7.2.1.7) for 7.2.1
APAR status
Closed as program error.
Error description
Prerequisites: 1. Synergy 7.2.1 (UNIX Server). 2. Synergy Client running on Windows machine. The UNIX filesystem should not be accessible to the Windows machine. Steps to reproduce: 1. Using a client on the UNIX Server or some other UNIX Machine, create a project, and set the work area (copy based) to be on the same machine - for example: /user/local/build_area 2. Close the client. 3. Start a Client on the Windows machine, and view the same project. 4. Update the Work Area properties and change the path to be local to the Windows Machine - for example C:\Windows_build_area\ 5. Click Apply Expected Results: 1. Work Area successfully changed to the expected directory. 2. Apply button is greyed out. Actual Results: 1. Work Area successfully changed to the expected directory. 2. Apply button is not greyed out. 3. There is an onscreen message that states: "The work area path is not accessible" Summary: The defect is not blocking the creation of the expected work area. However, the error message is misleading and may cause users to think something is wrong with their work area.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users switching work areas from one machine to another * **************************************************************** * PROBLEM DESCRIPTION: * * SWITCHING A WORK AREA TO A DIFFERENT MACHINE CAUSES * * MISLEADING ERROR "THE WORK AREA PATH IS NOT ACCESSIBLE" * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in Synergy 7.2.1.5 ifix001.
Temporary fix
Comments
APAR Information
APAR number
PI42472
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
721
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-06-05
Closed date
2016-06-28
Last modified date
2016-06-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R721 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSRNYG","label":"Rational Synergy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"721","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021