PI42472: SWITCHING A WORK AREA TO A DIFFERENT MACHINE CAUSES MISLEADING ERROR "THE WORK AREA PATH IS NOT ACCESSIBLE"

Rational Synergy Interim Fix 1 for 7.2.1.5
Rational Synergy Interim Fix 2 for 7.2.1.5
Rational Synergy Interim Fix 3 for 7.2.1.5
Rational Synergy Interim Fix 4 for 7.2.1.5
Rational Synergy Interim Fix 5 for 7.2.1.5
Rational Synergy Fix Pack 6 (7.2.1.6) for 7.2.1
Rational Synergy Interim Fix 1 for 7.2.1.6
Rational Synergy Fix Pack 7 (7.2.1.7) for 7.2.1

APAR status

• Closed as program error.

Error description

• Prerequisites:
  
  1. Synergy 7.2.1 (UNIX Server).
  
  2. Synergy Client running on Windows machine. The UNIX
  filesystem should not be accessible to the Windows machine.
  
  
  Steps to reproduce:
  
  1. Using a client on the UNIX Server or some other UNIX Machine,
  create a project, and set the work area (copy based) to be on
  the same machine - for example: /user/local/build_area
  
  2. Close the client.
  
  3. Start a Client on the Windows machine, and view the same
  project.
  
  4. Update the Work Area properties and change the path to be
  local to the Windows Machine - for example
  C:\Windows_build_area\
  
  5. Click Apply
  
  
  Expected Results:
  
  1. Work Area successfully changed to the expected directory.
  
  2. Apply button is greyed out.
  
  
  Actual Results:
  
  1. Work Area successfully changed to the expected directory.
  
  2. Apply button is not greyed out.
  
  3. There is an onscreen message that states: "The work area path
  is not accessible"
  
  
  Summary:
  
  The defect is not blocking the creation of the expected work
  area. However, the error message is misleading and may cause
  users to think something is wrong with their work area.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users switching work areas from one machine to another       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * SWITCHING A WORK AREA TO A DIFFERENT MACHINE CAUSES          *
  * MISLEADING ERROR "THE WORK AREA PATH IS NOT ACCESSIBLE"      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed in Synergy 7.2.1.5 ifix001.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYNERGY

• Fixed component ID

  5724V66SN

Applicable component levels

• R721 PSY

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