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PI41856: FILES IN VAR/SA/DIALOGUE DIRECTORY ARE NOT DELETED WHEN THE REQUEST TIMES OUT

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APAR status

  • Closed as program error.

Error description

  • Starting in 6.1.0.4, plugin steps are failed if the agent does
    not send an acknowledgement that the server's request for a step
    was received within a specified time frame (default is 30
    seconds). When these plugin steps fail, the dialogue related to
    them is not cleaned up properly, which causes the
    var/sa/dialogue directory on the server to fill up with entries.
    

Local fix

  • If there are too many entries in the var/sa/dialogue directory,
    you can:
    1. Make sure that there are no processes or version imports
    running. (Consider using maintenance mode to allow currently
    running processes to finish without allowing new processes to be
    started.)
    2. Stop the server.
    3. Delete all entries in the var/sa/dialogues directory.
    4. Start the server.
    
    Do not attempt to delete dialogue files while processes are in
    progress.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Starting in 6.1.0.4, plugin steps are failed if the agent    *
    * does                                                         *
    * not send an acknowledgement that the server's request for a  *
    * step                                                         *
    * was received within a specified time frame (default is 30    *
    * seconds). When these plugin steps fail, the dialogue related *
    * to                                                           *
    * them is not cleaned up properly, which causes the            *
    * var/sa/dialogue directory on the server to fill up with      *
    * entries.                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to UCD version 6.1.1.6                               *
    ****************************************************************
    

Problem conclusion

  • Fixed in UCD version 6.1.1.6
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI41856

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    611

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-05-27

  • Closed date

    2015-06-30

  • Last modified date

    2015-06-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

  • R600 PSN

       UP

  • R600 PSY

       UP

  • R601 PSN

       UP

  • R601 PSY

       UP

  • R610 PSN

       UP

  • R610 PSY

       UP

  • R611 PSN

       UP

  • R611 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"611","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
14 October 2021