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PI41413: WHEN REFRESHING A WORKSPACE WITH AN ACTIVE REPORT ON A SECOND TAB, THE ACTIVE REPORT WIDGET APPEARS BLANK

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APAR status

  • Closed as program error.

Error description

  • Cognos Workspace with 2 tabs.  Tab 1 has a standard report, Tab
    2 has an Active Report.  When the workspace is opened, the
    reports on both tabs can be viewed.  If the Workspace is
    refreshed the Widget for the Active Report on the second tab
    appears blank.  This behavior occurs when using Internet
    Explorer.
    

Local fix

  • Close and re-open the Cognos Workspace when using Internet
    Explorer.
    An alternate  supported browser can be used to avoid the issue.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.2 Fix Pack  *
    * 4                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI41413

  • Reported component name

    COG WRKSPC ADV

  • Reported component ID

    5724W12BA

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-05-19

  • Closed date

    2015-12-17

  • Last modified date

    2015-12-17

  • APAR is sysrouted FROM one or more of the following:

    PI40183

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG WRKSPC ADV

  • Fixed component ID

    5724W12BA

Applicable component levels

  • RA22 PSN

       UP

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Document Information

Modified date:
17 December 2015