Fixes are available
Rational ClearQuest Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
The V2 IBM Rational ClearQuest/ClearCase integration when configured to work via the ClearQuest Change Management (CM) Server fails to return a query result set for selecting associations for the integration step. (The integration does not work when connected via CM server, only local). Details: From config.pl debug output: PostCommand: SetDisplayFieldsAndFilter for the new query receives a response from the CM Server with an empty querydef ID and DBID, which further results a PostCommand: ExecuteQuery that doesn't define the DBID of the query to run. However, the CM Server returns "Success" status to the V2 client-side. A WebSphere Applications Server com.ibm.ratoinal.com.* trace yields Null Pointer Exceptions (NPE): [5/6/15 3:53:06:213 EDT] 0000003a SystemErr R java.lang.NullPointerException [5/6/15 3:53:06:213 EDT] 0000003a SystemErr R at com.ibm.rational.cq.web.services.teamapi.impl.CQQueryServiceTeam APIImpl.updateQuery(CQQueryServiceTeamAPIImpl.java:1261) [5/6/15 3:53:06:213 EDT] 0000003a SystemErr R at com.ibm.rational.cq.web.controllers.BaseCCIntegController.handle LoadQueryDisplayAndFilterInfo(BaseCCIntegController.java:897) [5/6/15 3:53:06:213 EDT] 0000003a SystemErr R at com.ibm.rational.cq.web.controllers.BaseCCIntegController.handle Request(BaseCCIntegController.java:380) and [5/6/15 4:34:53:806 EDT] 00000024 SystemErr R java.lang.NullPointerException [5/6/15 4:34:53:807 EDT] 00000024 SystemErr R at com.ibm.rational.cq.web.controllers.BaseCCIntegController.getRes ultsetRows(BaseCCIntegController.java:1666) [5/6/15 4:34:53:807 EDT] 00000024 SystemErr R at com.ibm.rational.cq.web.controllers.BaseCCIntegController.handle QueryExecution(BaseCCIntegController.java:660) [5/6/15 4:34:53:807 EDT] 00000024 SystemErr R at com.ibm.rational.cq.web.controllers.BaseCCIntegController.handle Request(BaseCCIntegController.java:388) The CM Server SystemOut.log also shows: [5/6/15 3:33:16:317 EDT] 00000039 CMLogger E CRVSV0048E selector is empty [5/6/15 3:33:16:318 EDT] 00000039 CMLogger E CRVSV0571I Exception reason code: invalid-object-selector [5/6/15 3:33:16:319 EDT] 00000039 CMLogger E CRVSV0048E selector is empty [5/6/15 3:33:16:635 EDT] 00000039 CMLogger E CRVSV0048E selector is empty Steps to reproduce: 1) Configure a ClearCase Base V2 integration with ClearQuest using the ClearQuest Integration Configuration integrations utility with the config.pl triggers. 2) Setup the config.pl to use: &SetConfigParm("CQCC_CQWEB_ONLY", "TRUE"); 3) Configure the "Standard" query within the config.pl and have CQ records that are within the resultset. 4) Perform a ClearCase action such as check-in that fires the V2 config.pl trigger. 5) See how the "Tk" Graphical User Interface (GUI), or command line interface lacks any resultset, though a the same query constructed in a CQ client returns results. Expected result: Query results that can be selected for association to complete the integration step. Actual result: No results returned, no association can be made. Also does not work in V2 integration: 1) "Type in IDs" does not validate the results and thus cannot be Associated. 2) CQ server-side queries (non-local queries) do not display when using: &SetConfigParm("CQCC_QUERY_ENABLE", "CQ"); per: https://www-01.ibm.com/support/knowledgecenter/SSSH27_8.0.1/com. ibm.rational.clearcase.cc_proj.doc/r_bcccq_pol_qryenbl.htm 3) Unable to verify if assocation and completion of integration steps via CM Server integratoin point still works since initial selection process is not possible.
Local fix
Workarounds: 1) Continue to use a ClearQuest 7.1.2.x CM Server until APAR is resolved (unsupported, but may be prudent in collaboration with Support). 2) Use local client based integration, not CM server (CQ Web) integration point for V2 config.pl as it continues to work.
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest/ClearCase V2 integration * **************************************************************** * PROBLEM DESCRIPTION: * * If the ClearQuest/ClearCase V2 integration is configured to * * work via the ClearQuest Change Management (CM) Server, it * * fails to return a query result set for selecting * * associations for the integration step. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.1.8 If the ClearQuest/ClearCase V2 integration is configured to work via the ClearQuest Change Management (CM) Server, it now returns a query result set for selecting associations for the integration step.
Temporary fix
Comments
APAR Information
APAR number
PI40656
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-05-07
Closed date
2015-06-29
Last modified date
2015-06-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021