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PI39289: CLICKING ON THE RAM 'LOGOUT' LINK MAY NOT REDIRECT USER TO RAM WEB UI HOME PAGE.

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APAR status

  • Closed as fixed if next.

Error description

  • You may encounter an issue where the RAM Web UI does not
    redirect the user to the home page when clicking on the logout
    link; this issue can occur when using WebSphere along with a
    proxy server - upon logout, instead of being redirected to the
    home page, you may be redirected to a page with the following
    message:
    
    "Successful Logout"
    
    The issue occurs because RAM uses the WebSphere internal logout
    feature to invalidate the session and correctly
    remove/invalidate any LPTA tokens, SSO cookies, etc.  However,
    in a scenario where proxy is used with WebSphere, a missing
    parameter is needed in RAM's logout page to redirect WebSphere
    internal logout feature to the RAM home page.
    

Local fix

  • No known workaround
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * web                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * You may encounter an issue where the RAM Web UI does not     *
    * redirect the user to the home page when clicking on the      *
    * logout                                                       *
    * link; this issue can occur when using WebSphere along with a *
    * proxy server - upon logout, instead of being redirected to   *
    * the                                                          *
    * home page, you may be redirected to a page with the          *
    * following                                                    *
    * message:                                                     *
    *                                                              *
    * "Successful Logout"                                          *
    *                                                              *
    * The issue occurs because RAM uses the WebSphere internal     *
    * logout                                                       *
    * feature to invalidate the session and correctly              *
    * remove/invalidate any LPTA tokens, SSO cookies, etc.         *
    * However,                                                     *
    * in a scenario where proxy is used with WebSphere, a missing  *
    * parameter is needed in RAM's logout page to redirect         *
    * WebSphere                                                    *
    * internal logout feature to the RAM home page.                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI39289

  • Reported component name

    RATL ASSET MGR

  • Reported component ID

    5724R4200

  • Reported release

    752

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-16

  • Closed date

    2015-07-05

  • Last modified date

    2015-07-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R752 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"752","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 April 2022